Gift Guide

Return Policy · 30-Day Guarantee

  At Nawa, every piece is handcrafted with intention—rooted in heritage, shaped with respect, and meant to accompany you for years.

  If you are not completely satisfied with your purchase, we offer a 30-day worry-free return guarantee.

  You may request a return within 30 days of receiving your order and receive a full refund (returned to the original payment method).

To be eligible for a return:

• The product must be in brand-new condition with no signs of use
• Original packaging, tags, and accessories must be retained
• The product must not be damaged or altered

We will process your full refund after receiving and inspecting the returned item.

Special Note:Most of our pieces are handmade or semi-custom crafted. While legally not required to accept returns, we prioritize customer experience and voluntarily offer this guarantee.

Free Returns

We want your experience to be as effortless and enjoyable as possible.

Therefore, Nawa offers free return shipping.

Please contact us within 30 days of receiving your order, We will provide you with a prepaid return shipping label.

Free Resizing · Free Resizing Service (First Order)

  We understand: ordering a necklace or bracelet for the first time can sometimes bring concerns about sizing.

  Therefore, for custom-sized pieces ordered for the first time, we offer one complimentary resizing service.

If your jewelry doesn't fit perfectly, contact us within 30 days and we will:

• Provide complimentary resizing
• Provide free return shipping labels
• Your wearing experience is our top priority.

Need Help?

For returns, resizing, or inquiries, please contact us anytime

Our team will provide patient, gentle, and professional assistance.